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Help Center Troubleshooting "My report is showing no data"
Troubleshooting
Troubleshooting Updated Jun 04, 2026

"My report is showing no data"

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What you might see: A DepEd report or custom report that shows an empty table or zero values.

Why this happens:

  1. Wrong school year -- The most common cause. Make sure you selected the school year that has data.
  2. Wrong month -- Some reports (like Circulation by Grade) are month-specific. Try a different month.
  3. No current school year -- If no school year is marked as "current," some reports may not work.
  4. Filters too strict -- In the custom report builder, your filters may be excluding all records. Try removing filters one by one.
  5. No data yet -- If you just started using the system, there may not be any transactions to report on.

How to fix it:

  1. Double-check the school year selection.
  2. Try different months.
  3. Make sure a school year is set as "current" in the School Years settings.
  4. For custom reports, remove filters to see if data appears, then add them back one at a time.

Still stuck? Contact SchoolAide support.


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